Drvr Privacy Policy

Drvr (“Drvr”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) . This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access our website, use our products or services, or interact with our AI-powered chat services. By using our website or services, you agree to the collection and handling of personal information in accordance with this Policy.


Personal Information
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Personal Information We Collect “Personal information” means information about an identified or reasonably identifiable individual. We may collect the following types of personal information: name, company name, and job title contact details such as email address and phone number product usage, support, and training history interactions with our website and digital services conversation content and transcripts when you interact with Drvr’s AI-powered chat services payment and billing details where required for purchases. You are not required to provide personal information; however, doing so may affect our ability to provide certain services.

How We Collect Personal Information We collect personal information: directly from you when you register, contact us, make a purchase, or interact with Drvr automatically through website technologies such as cookies from third parties or publicly available sources where reasonably necessary Where practicable, we collect personal information directly from you.

Why We Collect Personal Information We collect personal information to :provide, operate, and improve our products and services respond to enquiries and provide customer support deliver AI-powered assistance through Drvr communicate with you about products, services, and updates conduct analytics and improve service performance meet legal and regulatory obligations We only collect personal information where it is reasonably necessary for our business activities.

AI Services and Automated Processing (Drvr)Drvr uses artificial intelligence to provide automated chat and support services. When you interact with Drvr: your conversation content and any contact details you provide may be collected and processed Drvr may generate automated responses or product recommendations you may request human assistance at any time Drvr does not make decisions that produce legal or similarly significant effects without meaningful human review. Conversation data may be used to improve Drvr’s performance only in aggregated and de-identified form, unless otherwise agreed in writing. Personal information is not used to train AI models for the benefit of other customers.

Use and Disclosure of Personal Information We may use and disclose personal information for the purposes described in this Policy, including to: our employees, contractors, and authorized service providers related entities where required to deliver services government authorities, courts, or regulators where required by law All recipients are required to handle personal information in accordance with applicable privacy obligations.

Direct Marketing We may use personal information to send marketing communications you would reasonably expect to receive. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us. Essential service communications will still be sent where legally required.

Cookies and Analytics We use cookies and similar technologies to improve website functionality and user experience. Cookie data does not personally identify you. You may disable cookies through your browser settings, although this may affect website functionality.

Data Security and Retention We take reasonable technical and organizational measures to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. Personal information is retained only for as long as reasonably necessary to fulfil its purpose or comply with legal obligations, after which it is securely destroyed or de-identified. While we take reasonable precautions, transmission of information over the internet is at your own risk.

Access, Correction, and Accuracy You may request access to, or correction of, the personal information we hold about you. We will respond within a reasonable timeframe, subject to legal exceptions. We may charge a reasonable fee where permitted by law.

Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be published on our website, and continued use of our services constitutes acceptance of the updated Policy.